Dell sued for 'unprecedented upgrade' for Alienware laptop

A Dell customer is suing the company over allegations of the “unprecedented upgrade” of its Alienware Area-51m R1 laptop, claiming the marketing campaign was bogus and misleading after its successor, the Area-51m R2, came out with new material not available on the R1 model.

Robert Felter, who lives in San Francisco, Calif., Said in a class action lawsuit filed with United States District Court in the Northern District of California that Dell’s promise of “unprecedented scalability,” including the ability to upgrade the laptop’s CPU and GPU, “intentionally misled and deceived” customers into buying a laptop that they couldn’t or even couldn’t fully upgrade at all.

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